MarketSprout AI Privacy Policy

Effective Date: 7 August 2026 

MarketSprout AI ("MarketSprout AI", "we", "our", or "us") respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the MarketSprout AI mobile application, website, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Information You Provide

When using MarketSprout AI, you may provide:

• Name

• Email address

• Business name

• Business description

• Website

• Industry

• Brand information

• Logos

• Images

• Marketing preferences

• Content you generate

• Connected social media accounts

• Customer support communications

Automatically Collected Information

We may automatically collect:

• Device type

• Operating system

• App version

• Device identifiers

• Crash logs

• Usage statistics

• Subscription status

• IP address

• Diagnostics

• Performance information

AI Content

When you submit prompts or upload business information to generate content, that information is securely processed to provide AI-generated responses.

Social Media Integrations

If you choose to connect third-party services, we may access information from:

• Facebook

• Instagram

• Threads

• Google Business Profile

• LinkedIn

• TikTok

• Pinterest

We only access the information necessary to provide the features you authorize, such as publishing content, retrieving analytics, or managing connected accounts.

2. How We Use Information

We use your information to:

• Provide AI marketing services.

• Generate marketing content.

• Schedule and publish content.

• Connect to supported social media platforms.

• Improve AI responses.

• Manage subscriptions.

• Authenticate users.

• Process payments.

• Improve app performance.

• Detect fraud and abuse.

• Respond to customer support requests.

• Comply with legal obligations.

3. AI Processing

Your prompts and uploaded business information may be securely processed using third-party AI providers.

These providers may include:

• OpenAI

• Anthropic

• Google Gemini

Only the information required to generate the requested AI output is shared with these providers.

4. Payments

Subscriptions and purchases are processed through:

• Apple App Store

• Google Play

We do not collect or store your full payment card details.

Billing information is handled by Apple or Google in accordance with their own privacy policies.

5. Analytics

We may use analytics services to understand how the Service is used and to improve performance.

Analytics may include:

• Feature usage

• Session duration

• Device information

• Crash reports

• Performance metrics

• Diagnostic information

Analytics data is used in aggregated or anonymized form where possible.

6. Data Sharing

We do not sell your personal information.

We may share information with:

• AI service providers

• Cloud hosting providers

• Analytics providers

• Payment processors

• Social media platforms that you choose to connect

• Legal authorities when required by law

• Service providers acting on our behalf

We only share information necessary to provide the Service.

7. Data Retention

We retain your information only for as long as necessary to:

• Provide the Service.

• Maintain your account.

• Meet legal obligations.

• Resolve disputes.

• Enforce our agreements.

You may request deletion of your account and associated personal information, subject to applicable legal or operational retention requirements.

8. Security

We implement reasonable administrative, technical, and organisational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information.

• Correct inaccurate information.

• Delete your personal information.

• Restrict or object to processing.

• Withdraw consent where applicable.

• Receive a copy of your data where legally required.

To exercise these rights, contact us using the details below.

10. Children's Privacy

MarketSprout AI is not intended for children under the age of 13, or the minimum age required in your jurisdiction.

We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will delete that information promptly.

11. International Data Transfers

Your information may be processed and stored in countries other than your own.

Where required by applicable law, we implement appropriate safeguards for international transfers of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version becomes effective when published.

Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Saint Clair Appl

Email: support@saintclairappl.com

Website: https://saintclairappl.com